Sophia

Upselling Specialist

Post Sales

Hi, I'm Sophia, your soy Sofía, tu Post Sales Specialist

I’m your go-to assistant for post-sales engagement. I help you reconnect with your existing customers, offering them additional products and services they’ll love, while keeping them loyal to your brand.

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More upsells to existing customers

+60%

Customer re-engagement rate

+50%

Growth in upsell revenue per customer

Experience

How do I work?

I specialize in building lasting relationships with your customers by ensuring they get the most out of your products and services.

Hire me now

I identify new opportunities with existing customers

I analyze customer needs to recommend the right products or services, turning satisfaction into loyalty.

I simplify the buying process

I provide catalog support, helping customers explore and choose additional products easily.

I schedule follow-ups effortlessly

From booking calls to arranging meetings, I ensure no opportunity is missed.

I keep your CRM organized

I log every interaction and update customer details, so your team always has the latest information.

I connect through your favorite channels

Whether it’s WhatsApp, Instagram, or phone calls, I make communication easy and effective.

Something about me

I’m passionate about creating connections—and not just at work! I’m also a foodie, always looking for the best recipes and flavors to share with friends and family. Let’s whip up something great for your customers together!

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Sofía está lista para hacer crecer tus ventas

Déjame crear new opportunities

With me on your team, you’ll maximize revenue from your existing customers while ensuring they feel valued and appreciated. Let’s work together to build long-lasting loyalty!