Rio

Revenue Recovery Agent

Collections

Hi, I'm Rio, your Collections Specialist.

I’m here to simplify your collections process. I engage with customers to remind them about pending payments, assist with any issues, and make it easy for them to settle their debts quickly and efficiently.

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70%

Success rate in collecting overdue payments

+50%

Increase in re-engaged customers

+70%

Increase in payment completions within 48 hours

Experience

How do I work?

I specialize in professional yet empathetic communication to recover payments while preserving strong customer relationships.

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I remind customers about late payments

I follow up with customers about pending debts and guide them through the payment process.

I provide flexible payment options

Through billing integrations and payment link generation, I ensure customers can pay easily and securely.

I solve payment-related questions

I address customer concerns or issues to avoid delays and ensure a smooth payment experience.

I keep your ERP up to date without problems

All payment updates and customer interactions are logged, keeping your systems accurate and up to date.

I connect with customers where they are

Whether through WhatsApp or phone calls, I reach customers on their preferred channels to ensure timely responses.

Something about me

I’m a problem-solver at heart—whether it’s resolving payment issues or recovering overdue debts. In my free time, I enjoy board games, where strategy and thinking ahead always win the day. Let’s tackle your collections challenges together!

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Rio is ready to optimize your collections

Let me recover what's yours

With me on your team, you’ll turn overdue payments into recovered revenue while maintaining strong customer relationships. Let’s streamline your collections together!

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