CSR
Customer Experience Specialist
Hi, I'm Eva, your Customer Experience Analyst
I’m here to make sure your customers’ voices are heard. I ask the right questions to measure their satisfaction, encourage glowing reviews, and help you address any issues before they escalate.
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70%
Customer response rate
4x
More customer feedback collected compared to standard methods
<1 min
To communicate escalated issues to your team
Experience

How do I work?

I focus on improving your customer experience by gathering feedback, solving problems, and ensuring your brand stands out for all the right reasons.

I measure satisfaction effortlessly

I check in with your customers to understand how they feel about their experience, ensuring their feedback drives your success.

I transform happy customers into brand advocates

When a customer loves your service, I encourage them to leave positive reviews on platforms like Google Maps.

I solve problems before they grow

I keep track of every interaction, ensuring no lead is forgotten and every opportunity is maximized.

Keep your CRM up to date with insights

I keep your CRM updated with insights

I connect to the right channels

From WhatsApp to phone calls, I meet customers where they’re most comfortable, ensuring the best response rates.

Something about me

Hire Me Now
I’m a big fan of storytelling—not just in books and movies, but in the feedback I gather. Every review is a piece of your brand’s story, and I love helping you write the happiest chapters. Let’s craft an unforgettable customer experience together!
Eva is ready to elevate your customer experience

Let me gather meaningful insights for your business

With me on your team, you’ll build stronger relationships, generate more positive reviews, and handle issues with ease. Let’s make your business shine!
Hire Me Now

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